I have a Festival Pass

In your email confirmation, you have received a personal booking code which allows you to get tickets for screenings at no extra cost in the Festival’s online ticket shop. 

Once in Locarno, you can: 

  • Collect your badge at the Festival’s main Info Point (located behind Piazza Grande’s screen) 
  • Seek assistance and reserve last-minute tickets at our Info Points located in the proximity of the main venues (see map) 

 

Please note that being in possession of the physical badge alone does not grant access to the theaters. Everyone will need to generate a ticket in advance and present it at the edtntrance. 

 

  1. Check the program & choose film
    Consult the program on our website and or our official App, choose the film you want to attend, and click on "Get a ticket " 
  2. Get free ticket
    By entering your personal booking code  
  3. Checkout and save your digital ticket
    You will receive an email with a digital ticket valid for the entrance to the screening 
  4. Show your ticket at the entrance
    Printed or on your mobile device  

 

Seats are not numbered nor assigned in advance; therefore, audience and pass holders can decide where to sit spontaneously once they are inside the theater. 

 

There is no need to get a ticket in advance. Access to Piazza Grande is granted by showing the pass (physical badge) at the entrance; access is subject to a first-come, first-served rule. 

Seats are not numbered nor assigned in advance; therefore, audience and pass holders can decide spontaneously where to sit once they are inside the regular sector of Piazza Grande. 

The Piazza Grande films are always screened simultaneously at the Palexpo (FEVI). To both venues, access is not guaranteed and is subject to a first-come, first-served rule. 

Want to reserve a numbered seat in Piazza Grande? 

Seat reservation in Piazza Grande is available for an extra fee of CHF 17.- (combined with any ticket or pass, max six seats). Please refer to the indications on the Festival’s online ticket shop.  

 

Your personal booking code can be found on: 

  • Your email confirmation
  • Your personal badge
  • Your online dashboard if you have a personal account

Starting from mid-July, you will be able to access your personal online dashboard where you will automatically be able to check out all services to plan your experience.  

Online resources:  

  • Personal booking code for screenings  
  • Ticket QR-code 

You can get unlimited tickets during the Festival. Please note that screenings can’t overlap and that for a single screening you can get up to five tickets in addition to yours.

Yes, in addition to your ticket, you can get up to five tickets for a single screening (by purchasing the ticket or by adding the personal booking codes of people accompanying you). 

Seats are not numbered nor assigned in advance; therefore, audience and pass holders can decide spontaneously where to sit once they are inside the venue. 

Seats will not be assigned to maintain the free and shared spirit that characterizes the Event (paying audience, accredited professionals, and pass holders will be allowed to freely choose their seats once in the venue). Please note that it will be forbidden to enter the screening once it has begun. 

Reservation of numbered seats is available only in Piazza Grande for an extra fee of CHF 17.-. Please refer to the indications on the Festival’s online ticket shop. 

If you cannot attend the screening, it is mandatory to cancel your ticket to allow someone else to see the film. You will find more details on the screening confirmation email. 

Any abuse might lead to the suspension of your Festival pass.

The Festival will return to being what it has always been, an open and accessible place for sharing great cinema, and, compatibly with cantonal and federal guidelines, there will be no restrictions or limitations, neither outdoors nor indoors.

 

 

Additional information

 

  • Festival passes are not transferable and non-refundable (except for proven health reasons) 

  • Any abuse might lead to the suspension of the Festival pass

  • For security reasons, the Locarno Film Festival reserves the right to make regular controls in all areas of the Festival 

Need assistance?

 

Dedicated hotline starting from Monday, July 4
from 08:00 AM to 09:00 PM (Monday through Friday until July 30, then everyday)
+41 91 756 21 61 
helpdesk@locarnofestival.ch 

 

In Locarno during the Festival
Seek assistance and reserve last-minute tickets in our Info Points located in the proximity of the main venues.