Further details on how to book your seats will be available in June. The full program will be announced in mid-July.
If the following FAQs don't answer your questions, please contact us at customer@locarnofestival.ch.
Dedicated hotline
+41 91 756 21 18
Opening hours (Monday to Friday):
9:00 AM – 12:00 PM / 2:00 PM – 5:00 PM (CEST)
On-site Info Points
More details will be available in July.
You can request a Press accreditation online through our website.
Please note that the Press accreditation is reserved for certain categories of professionals. For detailed information on the requirements, price, and benefits of this accreditation, please visit the dedicated page.
The deadline for online accreditation requests is August 1 at 12:00 AM CEST. Please note that requests submitted after July 27 will be subject to a late fee.
Yes, last-minute accreditations can be requested on-site at the Accreditation Desks at the Festival Center (Piazza Grande, Palazzo Sopracenerina SES) starting from August 5. We recommend, however, that you apply online by August 1st, as this will allow for a quicker and more convenient processing of your request.
More information about the desk opening dates and hours will follow.
If you have not received the confirmation of submission shortly after completing the form, please check the spam folder.
If it's not there, please contact us at customer@locarnofestival.ch.
You will need to provide your first and last name, type of accreditation requested, along with the submission date (if known), so that we can retrieve your entry form.
Processing accreditation requests can take several weeks due to the high volume of applications we receive. Our team is committed to reviewing them as quickly as possible. We kindly ask you to refrain from following up unless strictly necessary.
For a detailed list of the benefits included with an Industry accreditation, please visit the dedicated page.
The online resources included with your accreditation can be accessed through your personal dashboard on the Locarno Film Festival website (available starting mid-July).
Catalogues and programs can be collected when picking up your physical badge at the Accreditation Desks at the Festival Center (Piazza Grande, Palazzo Sopracenerina SES), open from August 5.
The Festival tote bag included in your accreditation can be collected when picking up your physical badge at the Accreditation Desks at the Festival Center (Piazza Grande, Palazzo Sopracenerina SES), open from August 5.
You can collect your physical badge at the Accreditation Desks at the Festival Center (Piazza Grande, Palazzo Sopracenerina SES), starting from August 5. Please show the accreditation confirmation email.
More information about the desk opening dates and hours will follow.
Can't find your confirmation email?
Check the spam folder. If it's not there, please contact us at customer@locarnofestival.ch.
You will need to provide your first and last name, type of accreditation requested, along with the submission date (if known), so that we can retrieve your entry form.
Your digital badge will be available in your personal dashboard on the Locarno Film Festival website, accessible starting mid-July. If you don't have an account yet, you will need to create one.
Please note that for your badge to appear correctly, the email address used for your accreditation request must match the email address used to create or log into your myFestival account.
If the badge still doesn't appear, please contact us at customer@locarnofestival.ch.
Starting mid-July, you will be able to access your online personal dashboard on the Locarno Film Festival website, where you will find:
Please note that for your badge to appear correctly, the email address used for your accreditation request must match the email address used to create or log into your myFestival account.
If the badge still doesn't appear, please contact us at customer@locarnofestival.ch.
Accreditations are nominative. Any misuse of the accreditation will result in its immediate revocation.
If, for any reason, you can no longer attend the Festival, please contact us at customer@locarnofestival.ch by July 31st at the latest.
Accreditations are non-refundable, except in cases of proven health reasons.
For security purposes, the Locarno Film Festival reserves the right to conduct regular checks of accreditation holders. Please ensure you carry an official ID with you at all times.
Please note that seats are not numbered or assigned in advance. You can choose your seat spontaneously once inside the venue or Piazza Grande.
Admission to all venues will not be allowed after the screening has started.
Your booking code can be found:
Can't find your confirmation email?
Check the spam folder. If it's not there, please contact us at customer@locarnofestival.ch.
You will need to provide your first and last name, type of accreditation requested, along with the submission date (if known), so that we can retrieve your entry form.
Your accreditation allows you to book unlimited tickets. However, please note that you cannot book more than one ticket for the same screening and you cannot book seats for concurrent screenings.
If you are unable to attend a screening, please cancel your booking in advance so that someone else can enjoy the film.
Please note that after three no-shows (i.e., if the booking has not been canceled), the Festival may block your accreditation and cancel all bookings.
To cancel your booking:
For Piazza Grande screenings—including the simultaneous screening at Palexpo (FEVI)—no booking is required. Gates open at 8 PM, and you only need to show your physical or digital badge to enter.
Please note that access is granted on a first-come, first-served basis.
You can reserve a numbered seat in the Numbered Sector by purchasing an additional ticket for CHF 17.
Access to the Red Carpet is granted only to those with a TV+Photo or Press+TV+Photo badge. Please present your digital or physical badge to Security upon entry.
Press accreditation alone does not guarantee access to the red carpet. Only TV+Photo or Press+TV+Photo badge holders can access it. Please present your digital or physical badge to Security upon entry.
To access a press conference, show your physical or digital badge to enter.
The schedule and location of the press conferences will be shared in the weeks leading up to the Festival in the online Press Area accessible through your personal dashboard on the Festival website.
To access a delegation photocall you must have a TV+Photo or Press+TV+Photo badge. Please present your digital or physical badge to Security upon entry.
The schedule and location of the photocalls will be shared in the weeks leading up to the Festival in the online Press Area accessible through your personal dashboard on the Festival website.
To request an interview, please contact the Press Office at press@locarnofestival.ch.
The Digital Library is a secure and exclusive platform accessible to accredited Press members and Industry professionals, offering the convenient opportunity to watch online part of the titles featured in the Official Selection and parallel sections of the Locarno Film Festival.
Further information about the Digital Library will be available in the coming months.
