Privacy policy

Data Protection Under the Swiss Data Protection Law

At Locarno Film Festival, we are committed to protecting the privacy and personal information of our clients, attendees, participants, employees and users of our services, events, and platforms. This Privacy Policy (“Policy”) explains how we collect, use, store, and disclose your personal data in compliance with the Swiss law and data protection (“Swiss Data Protection Law”). We encourage you to carefully read this Policy to understand our practices.

Collection of Personal Data

We may collect various types of personal data from you, as permitted under the Swiss Data Protection Law, depending on your interaction with Locarno Film Festival. This may include, but is not limited to:

  • Personal identification details (such as name, address, date of birth, nationality, photo).
  • Contact information (such as email address, phone number).
  • Financial information (such as payment details).
  • Professional information (such as job title, company affiliation).
  • Information related to your participation in our events or use of our services.
  • Any other information you voluntarily provide to us.
Basis for Processing of Personal Data

Locarno Film Festival processes your personal data in accordance with the applicable legal framework, including the Swiss Data Protection Law. The processing of your personal data is based on the following legal grounds, depending on the purpose of the processing activity:

Contractual Necessity: We may process your personal data when it is necessary for taking steps to enter into or executing a contract with you for the services or products you request, or for carrying out our obligations under such a contract.

Legal Obligation: We may process your personal data to meet our legal or regulatory responsibilities.

Legitimate Interests: In certain instances, we may process your personal data based on our legitimate interests, if it does not unreasonably affect your interests or fundamental rights and freedoms.

Consent: In some cases, we may rely on your consent to process your personal data, particularly when required by law or for processing special categories of personal data.

Use of Personal Data

We are ensuring that collection and processing of personal data is limited to the necessary information required to achieve the specific objectives. The following are the purposes for which we use your personal data:

  • To provide and manage our services, events, and platforms, including registration, ticketing, and communication with participants.
  • To fulfil our legal and regulatory obligations, such as compliance with tax, accounting, and other applicable laws and legal obligations.
  • To protect our legitimate interests, such as ensuring the security and integrity of our events, services, and platforms, preventing fraud, and enforcing our Terms and Conditions. This processing is based on our legitimate interest in safeguarding our operations and protecting against misuse.


With your consent, we may process your personal data for specific purposes that are not covered by the legal bases mentioned above. If we rely on your consent, you have the right to withdraw it at any time.

Particularly your personal data is processed in the following instances:

  • When visiting the Festival's website ( or the official Festival app (hereinafter both referred to as the “Website”).
  • When applying for accreditation, purchasing Festival accreditations or tickets, accepting an invitation to use our services, or submitting a film to the Festival.
  • When contacting the Festival to apply for a job position.
  • When accessing or using applications or websites made accessible by Festival staff members that are relevant to this Policy.
  • When providing information to the Festival organization via email, telephone, mail, or in person by visiting Festival premises or interacting in any way with Festival staff.
  • When participating in events, conferences, lectures, or film presentations within the scope of the Festival.
  • When participating in contests, voting and surveys.
  • When ordering or purchasing tickets or products through the Locarno Film Festival ticketing system (Ticket Shop) and Locarno Boutique (Locarno Boutique), both online and physically.
Sharing of Personal Data

Third-party Service Providers

We may share your personal data in compliance with the Swiss Data Protection Law with Third-party service providers and partners who assist us in delivering our services, events, and platforms. These providers are contractually bound to maintain the confidentiality and security of your personal data and are authorized to process personal data only on our behalf.

Data Transfers to Other Countries

Locarno Film Festival may transfer your personal data within or outside its organization, including to other countries. In such cases, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Adequate Level of Data Protection: We only transfer your personal data to countries that are considered to provide an adequate level of data protection. These countries have data protection laws and regulations in place that are comparable to the protections provided by the Swiss Data Protection Law.

Appropriate Safeguards: In the absence of countries with adequate data protection laws, we implement appropriate safeguards to ensure the protection of your personal data. This includes using standard contractual clauses approved, issued or recognized by the Swiss Federal Data Protection and Information Commissioner or other statutory exemptions as provided by local applicable law.

Voting, Contests, and Prize Allocation

Locarno Film Festival, together with its sponsor UBS, offers Users the opportunity to participate in contests and prize draws. By participating in the contests or prize draws, you consent to be bound by this Policy and the Locarno Film Festival’s Terms and Conditions. Locarno Film Festival is authorized to transfer all collected personal data relating to such contests and prize draws to its sponsor, UBS. The collected personal data is used to identify contest winners, distribute prizes, gather information about the age and gender of participants, assess the popularity of the contest or activity, and for marketing purposes.

Use of Cookies and Similar Technologies

We may utilize cookies and similar technologies to gather and process the mentioned information from various channels and devices you use. This includes emails and devices used to interact with us when accessing Locarno Film Festival Website, platforms, products, services, and mobile applications.

For detailed information regarding our use of cookies and other tracking technologies on our Website, please refer to the Cookie Notice for Locarno Film Festival’s Websites, available here.

Links to Third-Party Websites

The Locarno Film Festival's services may contain links to third-party websites or services that are not owned or in any way controlled by the Locarno Film Festival. Therefore, we assume no responsibility for the content, policies, or practices regarding privacy on third-party websites or services. Data subjects acknowledge and agree that Locarno Film Festival shall not be held liable, directly or indirectly, for any damages arising from such websites or services or events related to their use.

Security Measures

Locarno Film Festival takes the security of your personal data seriously. We implement appropriate technical and organizational measures in accordance with the Swiss Data Protection Law to protect your personal data against unauthorized access, disclosure, alteration, and destruction. We regularly review and update our internal regulations on the processing of personal data to ensure the ongoing confidentiality, integrity, and availability of your personal data.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by the Swiss Data Protection Law and other applicable laws and regulations. The retention period may vary depending on the type of personal data and the nature of the processing.

Your Rights

To exercise your rights or for any inquiries regarding the processing of your personal data, please contact us at:

Via Franchino Rusca 1
CH-6601 Locarno
Telephone: +41 91 756 21 21

By continuing to use the Locarno Film Festival's Website or any system that refers to this Policy, you  consent to the processing of personal data as described herein.

Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The revised Policy will be posted on our Website. We encourage you to review the Policy periodically to stay informed about how we handle your personal data.


Last modified: November 2023